{"id":267927,"date":"2022-11-17T10:19:15","date_gmt":"2022-11-17T17:19:15","guid":{"rendered":"https:\/\/hypertecsp.com\/?page_id=267927"},"modified":"2023-02-06T11:53:55","modified_gmt":"2023-02-06T18:53:55","slug":"ucaas","status":"publish","type":"page","link":"https:\/\/hypertecsp.com\/fr-CA\/solutions-infonuagiques\/ucaas\/","title":{"rendered":"UCaaS"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Header Section&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#000000&#8243; custom_padding=&#8221;|||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;UCaaS&#8221; subhead=&#8221;UCaaS est un mod\u00e8le de communications unifi\u00e9es en nuage&#8221; text_orientation=&#8221;center&#8221; background_overlay_color=&#8221;rgba(0,0,0,0.46)&#8221; content_max_width=&#8221;80%&#8221; content_max_width_tablet=&#8221;100%&#8221; content_max_width_phone=&#8221;100%&#8221; 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use_custom_gutter=&#8221;on&#8221; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/AdobeStock_219286958-copy.jpg&#8221; title_text=&#8221;Smiling friendly female call-center agent with headset working o&#8221; _builder_version=&#8221;4.18.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;align-self: center;&#8221; global_colors_info=&#8221;{}&#8221;][dsm_text_notation before_text=&#8221;Communications unifi\u00e9es&#8221; notation_text=&#8221; \u00e0 la demande&#8221; after_text=&#8221;.&#8221; notation_color=&#8221;#FF7B02&#8243; notation_width=&#8221;2&#8243; notation_viewport=&#8221;71%&#8221; heading_html_tag=&#8221;h2&#8243; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;Montserrat|700|||||||&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;36px&#8221; text_orientation=&#8221;left&#8221; custom_margin=&#8221;||10px||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;35px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_text_notation][et_pb_text _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat||||||||&#8221; text_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>UCaaS \u2013 Unified Communication as a Service &#8211; \u00e9galement connu sous le nom de communications unifi\u00e9es \u00e0 la demande, est un mod\u00e8le de communications unifi\u00e9es bas\u00e9 sur le cloud qui prend en charge six types diff\u00e9rents de fonctions de communication :<\/p>\n<ul>\n<li>T\u00e9l\u00e9phonie d&#8217;entreprise<\/li>\n<li>R\u00e9unions (conf\u00e9rences audio\/vid\u00e9o\/web)<\/li>\n<li>Messagerie unifi\u00e9e<\/li>\n<li>Messagerie instantan\u00e9e et pr\u00e9sence (personnelle et d&#8217;\u00e9quipe)<\/li>\n<li>Mobilit\u00e9<\/li>\n<li>Processus d&#8217;entreprise ax\u00e9s sur les communications<\/li>\n<\/ul>\n<p>L&#8217;installation UCaaS est d\u00e9tenue, exploit\u00e9e et entretenue par le fournisseur. Les caract\u00e9ristiques typiques de l&#8217;UCaaS comprennent la multi-location et les portails Web en libre-service pour l&#8217;approvisionnement, la gestion et les rapports d&#8217;utilisation. Le fournisseur distribue les applications \u00e0 partir d&#8217;une plate-forme commune et accorde une licence pour le service moyennant une redevance mensuelle.<\/p>\n<p>[\/et_pb_text][dsm_button button_one_text=&#8221;Contactez nous&#8221; button_one_url=&#8221;\/fr-CA\/contactez\/&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;15px&#8221; button_one_text_color=&#8221;#FFFFFF&#8221; button_one_bg_color=&#8221;#FF7B02&#8243; button_one_border_width=&#8221;0px&#8221; button_one_border_color=&#8221;#00DCED&#8221; button_one_border_radius=&#8221;52px&#8221; button_one_font=&#8221;Montserrat|600||on|||||&#8221; button_one_use_icon=&#8221;off&#8221; button_one_custom_padding=&#8221;10px|30px|10px|30px|true|true&#8221; custom_button_two=&#8221;on&#8221; button_two_text_size=&#8221;20px&#8221; button_two_text_color=&#8221;#3c3c3c&#8221; button_two_bg_color=&#8221;#FFFFFF&#8221; button_two_border_width=&#8221;0px&#8221; 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header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#000000&#8243; header_2_font_size=&#8221;36px&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<h2>Fonctions de l&#8217;UCaaS<span style=\"color: #ff7b02;\">.<\/span><\/h2>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][dsm_icon_list _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;T\u00e9l\u00e9phonie d&#8217;entreprise&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/enterprise.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Les services de t\u00e9l\u00e9phonie d&#8217;entreprise sont des versions de qualit\u00e9 professionnelle des solutions VoIP r\u00e9sidentielles et professionnelles qui offrent aux grandes entreprises des caract\u00e9ristiques et des fonctionnalit\u00e9s avanc\u00e9es telles que les fonctions d&#8217;autocommutateur priv\u00e9 (PBX), les conf\u00e9rences t\u00e9l\u00e9phoniques, les appels de bureau \u00e0 bureau, la musique d&#8217;attente et les standardistes automatis\u00e9s.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Messagerie unifi\u00e9e&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/message.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #000000;\">La messagerie unifi\u00e9e est l&#8217;int\u00e9gration de diff\u00e9rentes formes de supports de communication qui sont tous stock\u00e9s dans un syst\u00e8me, mis en \u0153uvre dans une interface unique. Dans la plupart des syst\u00e8mes traditionnels, les syst\u00e8mes de messagerie reposaient sur leurs propres syst\u00e8mes, serveurs ou dispositifs autonomes.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Processus d&#8217;entreprise ax\u00e9s sur les communications&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/business-process.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Le PEAC est l&#8217;int\u00e9gration des capacit\u00e9s de communication dans les proc\u00e9dures, les applications et les technologies d&#8217;entreprise bas\u00e9es sur des logiciels. Le PEAC permet la communication entre les applications ainsi qu&#8217;entre les applications et les humains afin d&#8217;automatiser de nombreuses composantes des processus d&#8217;affaires. L&#8217;objectif est d&#8217;optimiser ces processus et d&#8217;assurer des communications continues, \u00e0 faible latence et en temps r\u00e9el entre les clients, les fournisseurs et les employ\u00e9s d&#8217;une entreprise.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1400px&#8221; custom_margin_last_edited=&#8221;off|tablet&#8221; custom_padding_tablet=&#8221;0px||||false|false&#8221; custom_padding_phone=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;R\u00e9unions (audio\/vid\u00e9o\/conf\u00e9rence web)&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/videomeeting.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #000000;\">Le terme \u00ab conf\u00e9rence Web \u00bb englobe les technologies de collaboration qui permettent aux utilisateurs de passer des appels via une application sur Internet, via un logiciel t\u00e9l\u00e9charg\u00e9 localement sur un ordinateur ou un appareil, ou dans un environnement sur site.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Messagerie instantan\u00e9e et pr\u00e9sence&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/instant-messaging-1.png&#8221; icon_placement=&#8221;left&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Forme de communication textuelle dans laquelle deux personnes participent \u00e0 une seule conversation par l&#8217;interm\u00e9diaire de leur ordinateur ou de leur appareil mobile dans un salon de discussion sur internet.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Mobilit\u00e9&#8221; image=&#8221;https:\/\/hypertecsp.com\/wp-content\/uploads\/mobile.png&#8221; icon_placement=&#8221;left&#8221; image_icon_width=&#8221;76%&#8221; _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|700|||||||&#8221; header_font_size=&#8221;20px&#8221; header_line_height=&#8221;1.2em&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;15px&#8221; body_line_height=&#8221;1.5em&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>UCaaS permet la mobilit\u00e9 = productivit\u00e9 et collaboration depuis n&#8217;importe quel endroit et \u00e0 tout moment.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#3259a7&#8243; custom_margin=&#8221;||80px||false|false&#8221; custom_padding=&#8221;||40px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.18.1&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;36px&#8221; max_width=&#8221;800px&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"wpb_text_column \">\n<div class=\"wpb_wrapper\">\n<h2 class=\"heading\" style=\"text-align: center;\">En savoir plus sur les syst\u00e8mes UCaaS que nous proposons<span style=\"color: #ff7b02;\">.<\/span><\/h2>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_button button_one_text=&#8221; Apprenez-en plus&#8221; button_one_url=&#8221;https:\/\/hypertecsp.com\/fr-CA\/solutions-infonuagiques\/ucaas\/hypertec-8&#215;8-a-winning-combination\/&#8221; button_two_url=&#8221;https:\/\/hypertecsp.com\/en-CA\/cloud-solutions\/ucaas\/hypertec-direct-8&#215;8-a-winning-combination\/&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.19.2&#8243; _module_preset=&#8221;default&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;15px&#8221; button_one_text_color=&#8221;#FFFFFF&#8221; button_one_bg_color=&#8221;#FF7B02&#8243; button_one_border_width=&#8221;0px&#8221; button_one_border_color=&#8221;#00DCED&#8221; button_one_border_radius=&#8221;52px&#8221; button_one_font=&#8221;Montserrat|600||on|||||&#8221; button_one_use_icon=&#8221;off&#8221; button_one_custom_padding=&#8221;10px|30px|10px|30px|true|true&#8221; custom_button_two=&#8221;on&#8221; button_two_text_size=&#8221;15px&#8221; button_two_text_color=&#8221;#000000&#8243; button_two_bg_color=&#8221;#FFFFFF&#8221; button_two_border_width=&#8221;0px&#8221; button_two_border_radius=&#8221;53px&#8221; 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button_two_text_color__hover_enabled=&#8221;on|desktop&#8221; button_two_text_color__hover=&#8221;#FFFFFF&#8221;][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>UCaaS \u2013 Unified Communication as a Service \u2013 \u00e9galement connu sous le nom de communications unifi\u00e9es \u00e0 la demande, est un mod\u00e8le de communications unifi\u00e9es bas\u00e9 sur le cloud qui prend en charge six types diff\u00e9rents de fonctions de communication.<\/p>\n","protected":false},"author":4,"featured_media":264898,"parent":267471,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>[et_pb_section fb_built=\"1\" fullwidth=\"on\" admin_label=\"Header Section\" _builder_version=\"4.16\" background_color=\"#000000\" custom_padding=\"|||\" locked=\"off\" global_colors_info=\"{}\"][et_pb_fullwidth_header title=\"UCaaS\" subhead=\"UCaaS is a 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button_one_border_color__hover=\"#c99872\" button_two_border_color__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"on\" button_one_border_radius__hover=\"0px\" button_two_border_radius__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"on\" button_one_letter_spacing__hover=\"3px\" button_two_letter_spacing__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"on\" button_one_bg_color__hover=\"#c99872\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.17.6\" _module_preset=\"default\" custom_margin=\"||||false|false\" custom_padding=\"0px||0px||false|false\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][dsm_breadcrumbs show_home_icon=\"off\" _builder_version=\"4.17.6\" _module_preset=\"default\" items_font=\"Montserrat|600|||||||\" current_font=\"Montserrat|600|||||||\" custom_margin=\"||||false|false\" custom_padding=\"||||false|false\" global_colors_info=\"{}\"][\/dsm_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_enable_color=\"off\" custom_padding=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" use_custom_gutter=\"on\" make_equal=\"on\" _builder_version=\"4.18.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.16\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_image src=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/AdobeStock_219286958-copy.jpg\" title_text=\"Smiling friendly female call-center agent with headset working o\" _builder_version=\"4.18.0\" _module_preset=\"default\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.17.6\" _module_preset=\"default\" custom_css_main_element=\"align-self: center;\" global_colors_info=\"{}\"][dsm_text_notation before_text=\"Unified communications\" notation_text=\"as service\" after_text=\".\" notation_color=\"#FF7B02\" notation_width=\"2\" notation_viewport=\"71%\" heading_html_tag=\"h2\" _builder_version=\"4.18.0\" _module_preset=\"default\" header_font=\"Montserrat|700|||||||\" header_text_color=\"#000000\" header_font_size=\"36px\" text_orientation=\"left\" custom_margin=\"||10px||false|false\" header_font_size_tablet=\"\" header_font_size_phone=\"35px\" header_font_size_last_edited=\"on|phone\" locked=\"off\" global_colors_info=\"{}\"][\/dsm_text_notation][et_pb_text _builder_version=\"4.17.6\" _module_preset=\"default\" text_font=\"Montserrat||||||||\" text_text_color=\"#000000\" global_colors_info=\"{}\"]<\/p><p>UCaaS also known as Unified Communications as 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The provider distributes the applications from a common platform and licenses the service for a monthly charge.<\/p><p>[\/et_pb_text][dsm_button button_one_text=\"contact us\" button_one_url=\"https:\/\/hypertecsp.com\/en-CA\/contact\/\" _builder_version=\"4.17.6\" _module_preset=\"default\" custom_button_one=\"on\" button_one_text_size=\"15px\" button_one_text_color=\"#FFFFFF\" button_one_bg_color=\"#FF7B02\" button_one_border_width=\"0px\" button_one_border_color=\"#00DCED\" button_one_border_radius=\"52px\" button_one_font=\"Montserrat|600||on|||||\" button_one_use_icon=\"off\" button_one_custom_padding=\"10px|30px|10px|30px|true|true\" custom_button_two=\"on\" button_two_text_size=\"20px\" button_two_text_color=\"#3c3c3c\" button_two_bg_color=\"#FFFFFF\" button_two_border_width=\"0px\" button_two_border_radius=\"10px\" button_two_font=\"Ubuntu|300|||||||\" button_two_icon=\"$||divi||400\" button_two_icon_color=\"#ffb200\" button_two_on_hover=\"off\" button_two_custom_margin_tablet=\"\" button_two_custom_margin_phone=\"|||0px|false|false\" button_two_custom_margin_last_edited=\"on|phone\" button_two_custom_padding=\"10px|45px|10px|30px|true|false\" custom_padding=\"10px||||false|false\" locked=\"off\" global_colors_info=\"{}\" button_one_bg_color__hover_enabled=\"on|hover\" button_one_bg_color__hover=\"#000000\" button_one_bg_enable_color__hover=\"on\" button_one_border_color__hover_enabled=\"on|desktop\" button_one_border_color__hover=\"#000000\" button_one_text_color__hover_enabled=\"on|hover\" button_one_text_color__hover=\"#FFFFFF\"][\/dsm_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|phone\" _builder_version=\"4.17.6\" _module_preset=\"default\" background_color=\"#F6F6F9\" custom_padding=\"|40px||40px|false|false\" custom_padding_tablet=\"\" custom_padding_phone=\"|20px||20px|false|false\" global_colors_info=\"{}\"][et_pb_row use_custom_gutter=\"on\" gutter_width=\"2\" make_equal=\"on\" custom_padding_last_edited=\"on|phone\" _builder_version=\"4.17.6\" _module_preset=\"default\" width=\"100%\" max_width=\"1400px\" custom_padding_tablet=\"\" custom_padding_phone=\"||0px||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.17.6\" _module_preset=\"default\" header_2_font=\"Montserrat|700|||||||\" header_2_text_align=\"center\" header_2_text_color=\"#000000\" header_2_font_size=\"36px\" max_width=\"800px\" module_alignment=\"center\" global_colors_info=\"{}\"]<\/p><div class=\"wpb_text_column \"><div class=\"wpb_wrapper\"><h2>Functions of UCaaS<span style=\"color: #ff7b02;\">.<\/span><\/h2><\/div><\/div><p>[\/et_pb_text][dsm_icon_list _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" use_custom_gutter=\"on\" gutter_width=\"2\" make_equal=\"on\" _builder_version=\"4.17.6\" _module_preset=\"default\" width=\"100%\" max_width=\"1400px\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Enterprise Telephony\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/enterprise.png\" icon_placement=\"left\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>Enterprise Telephony services are enterprise-grade versions of residential VoIP and business VoIP solutions that provide large organizations with advanced features and functionality such as private branch exchange (PBX) capabilities, conference calling, desk-to-desk calling, music on hold, and automation attendants.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Unified Messaging\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/message.png\" icon_placement=\"left\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>Unified Messaging is the integration of different forms of communication media that are all stored in one system, implemented into a single interface. In most traditional systems, messaging systems relied on their own systems, servers, or standalone devices.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Communications-enabled business processes\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/business-process.png\" icon_placement=\"left\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>CsEBP is the integration of communications capabilities into software-enabled business procedures, applications, and technologies. CEBP enables communication between applications as well as between applications and humans to automate many components of business processes. The purpose is to optimize those processes and to ensure continuous, low-latency, real-time communications among the customer, suppliers, and employees of an enterprise.<\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_3,1_3,1_3\" use_custom_gutter=\"on\" gutter_width=\"2\" make_equal=\"on\" custom_padding_last_edited=\"on|phone\" _builder_version=\"4.17.6\" _module_preset=\"default\" width=\"100%\" max_width=\"1400px\" custom_margin_last_edited=\"off|tablet\" custom_padding_tablet=\"0px||||false|false\" custom_padding_phone=\"0px||||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Meetings (audio\/ video\/ web conferencing)\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/videomeeting.png\" icon_placement=\"left\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>The term \"web conferencing\" encompasses collaboration technologies that enable users to place calls via an application over the internet, through software downloaded locally to a computer or device, or in an on-premises environment.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Instant messaging and presence\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/instant-messaging-1.png\" icon_placement=\"left\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>Form of text-based communication in which two persons participate in a single conversation over their computers or mobile devices within an internet-based chatroom.<\/p><p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\"1_3\" _builder_version=\"4.17.6\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_blurb title=\"Mobility\" image=\"https:\/\/hypertecsp.com\/wp-content\/uploads\/mobile.png\" icon_placement=\"left\" image_icon_width=\"76%\" _builder_version=\"4.17.6\" _module_preset=\"default\" header_level=\"h3\" header_font=\"|700|||||||\" header_font_size=\"20px\" header_line_height=\"1.2em\" body_text_color=\"#000000\" body_font_size=\"15px\" body_line_height=\"1.5em\" background_enable_color=\"off\" global_colors_info=\"{}\"]<\/p><p>UCaaS allows for mobility = productivity and collaboration from any location anytime.<\/p><p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section 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